Privacy Policy

At Mountain Meva, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.

Information We Collect

We may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely through third-party payment providers)
  • Order history
  • IP address and browser information
  • Cookies and website usage data

How We Use Your Information

Your information is used to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Respond to inquiries and feedback
  • Send promotional offers (only if you have opted in)

Payment Security

We do not store your complete payment card information on our servers. Payments are processed through secure third-party payment gateways using industry-standard security measures.

Cookies

Our website uses cookies to:

  • Improve website functionality
  • Remember your preferences
  • Analyze website traffic
  • Enhance your shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

Sharing Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with:

  • Shipping and courier partners
  • Payment providers
  • Technology providers assisting in website operations
  • Government authorities when legally required

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account information where applicable
  • Unsubscribe from marketing emails at any time

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will become effective once published on this page.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us through the contact information available on our website.